Information Access and Rights

Data protection law provides you with a number of rights that the practice is committed to supporting you with;

Right to Access

You have the right to obtain:

  • Confirmation that your information is being used, stored or shared by the practice.
  • A copy of the information held about you.
  • We will respond to your request within one month of receipt or will tell you when it might take longer.
  • We are required to validate your identity including the identity of someone making a request on your behalf.

Right to Object or Withdrawn Consent

  • We mainly use, store and share your information because we are permitted in order to deliver your healthcare but you do have a right to object to us doing this.
  • Where we are using, storing and sharing your information based on explicit consent you have provided, you have a right to withdraw that consent at any time.
  • Our Data Protection Officer will be happy to speak with you about any concerns you have.

Right to Correction

  • If information about you is incorrect, you are entitled to request that we correct it
  • There may be occasions, where we are required by law to maintain the original information – our Data Protection Officer will talk to you about this and you may request that the information is not used during this time.
  • We will respond to your request within one month of receipt or will tell you when it might take longer.

Right to Complain

You also have the right to make complaints and request investigations into the way your information is used. Please contact our Data Protection Officer or visit the link below for more information.

For more detailed information on your rights visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.