Q: Wondering about a sick note?
A: You can self certify for the first week.
Q: Do I need a medical opinion? Can the pharmacy help?
A: Ask your Pharmacist for advice about choosing the right medicines for common ailments. Your Pharmacist will advise you if you are unsure about seeing a Doctor. The Pharmacist can offer advice about a problem if you are not sure what is causing it. Be sure to tell your pharmacist if you are taking other medicines – some medicines are not compatible
Q: Not heard about your referral?
A: Speak to our Secretary.
Q: You have a prescription query?
A: Speak to our Administration Team.
Q: Is it a Dental problem?
A: You need to see a dentist. If you need a dentist contact the NHS 111 service on 111. Out of hours dental care is the responsibility of NHS Wakefield CCG. The British Dental Health Foundation can also offer guidance on private charges, UK legislation, dental procedures, oral hygiene and complaints procedures. They can be contacted on 0845 063 1188 or www.dentalhealth.org
We can only accept new patients who live in our practice catchment area - marked in black on the Practice Boundary Map. If moving out of this 'inner' boundary you can still remain registered if you have relocated to within the outer boundary (marked in red), otherwise you will be asked to register with another practice.
You can register by completing a registration form which can be obtained from the practice reception. When you register, we will ask you to make an appointment to see the Health Care Assistant for a new patient health check. This will make sure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date.
Please note: if you fail to attend for this appointment you will not be accepted on to our list.
The Practice will accept patients from the Eastmoor Estate and from the surrounding area from Newton Hill, St. John’s, Leeds Road - as far as the boundary with Outwood, Stanley - as far as the War Memorial on Aberford Road. If you are unsure if your house falls into our catchment area, please check with Reception.
Please notify the surgery as soon as possible if you change your name/address or telephone number so we can keep your records up to date.
We now offer a text messaging service to our patients. This service is used to send appointment reminders and confirmations. Please ensure that you supply us with your mobile telephone number to ensure that you benefit from this valuable service.
Accident and Emergency Departments and 999 Services are for serious emergency cases. An emergency is a critical or life threatening situation which may include loss of consciousness, severe chest pain, head injury or loss of blood. People who use these services for minor problems may prevent others with life threatening conditions from getting the immediate care they need.
At Wakefield NHS Walk-in Centre, King Street, Wakefield you can turn up to see a nurse if you think you need treatment for a minor illness or ailment (no doctors at the walk in centre) no appointment is necessary. Open 7 days a week 08:00 - 20:00.
If the situation is less critical and you are unsure what to do, call the NHS 111 Service, which is a 24-hour health advice line, staffed by nurses and health information advisors. The telephone number is 111.
PALS can provide confidential on the spot advice and support, helping you to sort out any concerns you may have about your care and guiding you through the different NHS services. The service is open from 08:30 to 16:30 Monday to Friday and is based at Douglas Mill, Bradford. The service can be contacted on 0800 0525 270 or by email at: WestYorksPALS@nhs.net
Clinical Commissioning Group
Primary care services in this area are contracted by NHS Wakefield CCG. They are also responsible for the commissioning of the out of hours services. They can be contacted at their headquarters at;
NHS Wakefield Clinical Commissioning Group
White Rose House
Tel: 01924 213050
On average please allow 2 – 3 working days for your routine test results to come back from the hospital unless your Doctor/Nurse has advised otherwise. Please note that X-ray results take a little longer, usually 14 days. We cannot give results over the phone. If the result is complicated, or if the Doctor/Nurse want to see you about the result, we will offer you an appointment. This will be done by letter.
Benefits of going Smoke free
Going smoke free isn't easy, but when you see the drastic improvements to your life and health, you'll want to set your action plan going as quickly as you can.
How will my health benefit?
How will my lifestyle improve?
WE CAN HELP YOU QUIT– ASK AT RECEPTION FOR MORE INFORMATION OR MAKE AN APPOINTMENT FOR SMOKING CESSATION WITH OUR PRACTICE NURSE.
|2 Months||Diphtheria, Tetanus, Polio, Whooping Cough, HIB & Pneumococcal|
|3 Months||Diphtheria, Tetanus, Polio, Whooping Cough, HIB & Meningitis C|
|4 Months||Diphtheria, Tetanus, Polio, Whooping Cough, Meningitis C & Pneumococcal|
|12 Months||HIB & Meningitis C|
|13 Months||MMR & Pneumococcal|
|3 yrs 4 Months||Diphtheria, Tetanus, Polio|
|To 5 yrs||Whooping Cough & MMR|
|13 - 18 yrs||Diphtheria, Tetanus & Polio|
These creatures, contrary to popular belief, prefer clean hair and are, therefore, not a sign of poor personal hygiene. They are the most common problem in children aged 4-11 years. Medicated head lotion can be obtained from your pharmacist without a prescription.