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- Be nice to our staff. They do their very best for you.
- Let us know when you think we have done well.
- Read the notices in surgery.
- Make sure you know the opening times of the surgery.
- Find out how to arrange home visits, repeat prescriptions and urgent appointments.
- You may not always need to see a doctor, ask what services the nurse can provide.
- Keep your appointment or cancel it.
- Only use out of hours services in an emergency
- Take a friend or relative with you if necessary.
- Tell the receptionist if you need more time to speak to the Doctor. He/she will be able to arrange this.
- We also offer a ‘ CALL BACK’ service. If you think you need telephone advice only from the Doctor or Nurse we can arrange this for you.
- Think twice before making an appointment. Do you really need to see the doctor? Which Health Professional do you need to see?
